My necklace broke
I love the products however the chain for the necklace broke after less than a month of using it and I wondered if there was anything you could do about that please?
I really liked it and worked really well after first week having it, clicking it out and in really helped me to stop picking my fingers. But now the clicker won’t stay in the ring anymore it just falls out only after a week of doing it.
We're so sorry you are disappointed with the ring base. You may need a slight adjustment to the ring base - here is a quick video demonstrating how to adjust the base. https://youtu.be/z116woaKyHQ We also have a 100% satisfaction guarantee. Please reach out to us via email and we'll be happy to help (email@example.com).
I love every spinner I get but this one is my favorite
We are so happy you love the rose quartz spinner!!
Love this ring!
This ring brings me so much comfortable throughout the day when I’m feeling nervous. It’s also beautiful and high quality!
We are so happy you love your CONQUERing!!
Not even slightly pink
The description mentions that it is slightly pink. Mine isn't pink at all. I can't differentiate between my pink quartz spinner and my clear quartz spinner. I expected it to be like the pictures. I only took off one star because it still has some neat cracks and character, but I was so disappointed in the lack on even a hint of color.
I'm sorry to hear you're disappointed with your rose quartz. We are very committed to selling only natural, authentic crystals which most people prefer but this is a challenge that comes with it and why all our listings say this: All our stones are natural so each one is completely unique. We've shown a variety in our listing to give you an idea of what you can expect but, since our stones are made by nature, colors and markings will naturally vary. For rose quartz, specifically, we also added this: Genuine rose quartz is fairly pale pink and because the stones in our spinners are relatively small, please be aware that your crystal will have just a slight hint of pink. All that said, if you're unhappy with it, we want to make it right! I'm happy to set up a return for you. Please let me know how you'd like to proceed.